Postage & Returns FAQ's

We are UK-based and currently post to Europe and USA. We’re working hard to ensure we can expand our postage options.

We currently provide 3 UK postage options via Royal Mail. We are continually  exploring affordable postage options suitable for everyone and will continue to update these options. 

Royal Mail tracked 24 and tracked 48 are two postage options currently available. Please note that these services are without a signature upon delivery and do not cover compensation for loss of parcel. We will not be responsible for loss of parcel and/or failure to deliver. For full compensation, Special Delivery via Royal Mail is available.  This is a next day delivery service, however, due to the small nature of this business it may not be possible to ensure same day dispatch so please account for this when ordering. 

If you require a different postage option or postage guaranteed by a certain date, please contact us via hello@chorleywould.com before ordering.

Royal Mail Tracked 24: £4.79

Royal Mail Tracked 48: £3.89

Royal Mail Special Delivery: £8.95

We currently post internationally to both Europe and USA via Royal Mail. We are continually  exploring affordable postage options suitable for everyone and will continue to update these options. 

Please be aware of your countries custom fees and VAT before purchasing as these are not the responsibility of Chorley Would.  

EU postage options via Royal Mail include Standard (not tracked, not signed for), Tracked, and Tracked & Signed for. We will not be responsible for loss of parcel and/or failure to deliver.

EU Royal Mail Standard: £8.45

EU Royal Mail Tracked: £12.40

EU Royal Mail Tracked & Signed: £13.90

USA postage options via Royal Mail include Standard (not tracked, not signed for), Tracked, and Tracked & Signed for. We will not be responsible for loss of parcel and/or failure to deliver.

USA Royal Mail Standard: £14.25

USA Royal Mail Tracked: £17.20

USA Royal Mail Tracked & Signed: £20.20

If your order has been dispatched then we cannot change your postage address. If your order has not been dispatched, please contact us immediately via hello@chorleywould.com and we will do our best to help. 

Possibly,  yes. Please be aware of your countries custom fees and VAT before purchasing as these are not the responsibility of Chorley Would.  

Unfortunately, returns cannot be accepted for hygiene reasons. However, if there is another issue with your order such as a fault, please contact us at hello@chorleywould.com and we will do our best to help. 

Unfortunately, exchanges cannot be accepted for hygiene reasons. However, if there is another issue with your order such as a fault, please contact us at hello@chorleywould.com and we will do our best to help.